Here’s a great example of how to promote your brand via social media and avoid social media meltdowns and it comes courtesy of Virgin Trains again, who only recently nailed it when they sent some toilet paper along to a tweeter who had run out on one of their trains.
This time, they’ve taken to trolling Mario Balotelli and Dejan Lovren, as the two of them sat together in first class on the way down to London for their game against Chelsea on Tuesday and Lovren decided to tweet a picture of them together – the one you can see above. However, one Twitter user wasn’t happy about it and decided to stir up some trouble with Virgin Trains. Here’s how it played out:
@VirginTrains Hi I'd like to make a complaint about a passenger in 1st class with his feet on the seat.
— Josh (@JoshMiitchy_) January 26, 2015
@JoshMiitchy_ Has a member of staff been informed of this Josh? ^JJ
— Virgin Trains (@VirginTrains) January 26, 2015
@VirginTrains No but I took a photo. Please kick them off immediately. pic.twitter.com/8LAgyozr3n
— Josh (@JoshMiitchy_) January 26, 2015
@JoshMiitchy_ What service was this on Josh? And @DejanLovrenLFC6 keep your feet down or it's a red card. Also, safe @FinallyMario ^JJ
— Virgin Trains (@VirginTrains) January 26, 2015
And that is how you do it.
